Unlock your contact center Voice Data with BeVoiceAi real-time voice capture
& enable all your AI Apps

BeVoiceAi voice capture process

BeVoiceAi benefits

BeVoiceAi unleashes the full potential of your contact center conversations with an open platform that effortlessly captures high quality voice data at scale. It then makes this valuable dataset available through a standard interface that works with any telephony system, so CX, QA and Conversational AI vendors and customers can access it in real-time, and need only connect ONCE to access all platforms.

Gone are the headaches of dealing with the costs, complexity and subsequent delays of extracting this data yourselves, or through voice recording vendors.

BeVoiceAi’s platform is backed by a team of expert telephony engineers with over 20 years of experience each in developing enterprise grade audio capture solutions for some of the world’s largest contact centers. The result? A game-changing platform that speeds up your customer ROI and lets you focus on the key business challenges & improvements that GenAI solutions will address in the years to come.

How it all works

BeVoiceAi
Voice Capture

1

Capture Voice Data from ANY CC/UC Platform

Capture high quality uncompressed, stereo audio with rich metadata in real-time, using intelligent business rules

2

Convert into AI Ready Format

Convert voice data into a configurable format to support any CX, QA or Conversational AI platform

3

Export to ANY AI platform or storage

Export voice data in real-time or post call to multiple AI, Storage or Analytics platforms simultaneously, using intelligent business rules against any metadata or events collected